HDP700 Series Card Printer Technical Service and Maintenance Manual
FARGO Electronics Inc. 4-42 HDP700 Series Card Printer 4.8.7 Cleaning Roller Assembly (840102) Refer To Drawing 840156 Tools Needed None 1. Open t
FARGO Electronics Inc. HDP700 Series Card Printer 4-43 4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other
FARGO Electronics Inc. 4-44 HDP700 Series Card Printer 8. Slide the card feed gear off the roller shaft. 9. Use the standard screwdriver to remove
FARGO Electronics Inc. HDP700 Series Card Printer 4-45 4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other
FARGO Electronics Inc. 4-46 HDP700 Series Card Printer 4.9 Replacing the Power Assembly Components Follow the procedures in this Section to replace
FARGO Electronics Inc. HDP700 Series Card Printer 4-47 8. Remove the two screws (130971) and nuts (130985) located on each side of the outside of
FARGO Electronics Inc. 4-48 HDP700 Series Card Printer 4.9.5 Power Supply (150240) Refer To Drawing 840161 Tools Needed Torx T-10 Screwdriver, Phi
FARGO Electronics Inc. HDP700 Series Card Printer 4-49 4.10.2 Stacker Full Sensor (140407) Refer to Drawing D840590 Tools Needed Phillips-head Scre
FARGO Electronics Inc. HDP700 Series Card Printer 1-1 Section 1 Specifications Regulatory Compliances FCC The Card Printer complies with the requir
Belt Driven Base Module Components
Gear Driven Base Module Components
FARGO Electronics Inc. 1-2 HDP700 Series Card Printer Agency Listings Safety Standards UL 1950, CSA C2.2 No.950-95 and TüV-GS (EN 60950 A1-A4, A11).
FARGO Electronics Inc. 4-50 HDP700 Series Card Printer
FARGO Electronics Inc. HDP700 Series Card Printer 5-1 Section 5 Packing your HDP700 Card Printer Follow these instructions to pack the card printer
FARGO Electronics Inc. 5-2 HDP700 Series Card Printer
FARGO Electronics Inc. HDP700 Series Card Printer 6-1 Section 6 Board Level Diagnostics 6.1 Board Errors 6.1.1 EE Memory Error An error has occurre
FARGO Electronics Inc. 6-2 HDP700 Series Card Printer 6.2 SENSOR TESTING Check the voltage to determine if a sensor is working. Test the voltage of
FARGO Electronics Inc. HDP700 Series Card Printer A-1 Section 7 7.1 Entering the LCD Menu and Selecting an Option ReadyHDP7XX (v X.X.X)MENU Figu
FARGO Electronics Inc. A-2 HDP700 Series Card Printer Figure 7-4
FARGO Electronics Inc. HDP700 Series Card Printer A-3 7.2 Print Test Image Choose PRINT TEST IMAGE to select a preset test image. These images hel
FARGO Electronics Inc. A-4 HDP700 Series Card Printer 7.3 Setup Printer The printer parameters found in Setup Printer are preset at the factory and s
FARGO Electronics Inc. HDP700 Series Card Printer 1-3 System Requirements IBM-PC or compatible. Windows 95/ 98/ ME/ NT/ 2000. Pentium™ class 133 MH
FARGO Electronics Inc. HDP700 Series Card Printer A-5 7.3.2 Adjusting the Transfer Tension This procedure positions the image correctly on the card
FARGO Electronics Inc. A-6 HDP700 Series Card Printer Inches: 40 – (Distance x 300): Millimeters: 40 – (Distance x 11.8): Example: Inches: 40 – (.02
FARGO Electronics Inc. HDP700 Series Card Printer A-7 Figure 7-10 5. Measure the distance from the leading edge of the card to the leading edge o
FARGO Electronics Inc. A-8 HDP700 Series Card Printer 7.3.6 Adjusting the Film Drive The Film Drive sets the baseline for the Film Tension and should
FARGO Electronics Inc. HDP700 Series Card Printer A-9 7.3.10 Setting the Flattener Temperature The Flattener Temperature controls the heat of the F
FARGO Electronics Inc. A-10 HDP700 Series Card Printer 7.3.14 Setting the Magnetic TOF This setting is used to position the magnetic data at the corr
FARGO Electronics Inc. HDP700 Series Card Printer A-11 Figure 7-11 7.3.15 Adjusting the Flipper Offset 1. Select MENU, Setup Printer, and Flippe
FARGO Electronics Inc. A-12 HDP700 Series Card Printer Transfer Count is the total number of times the printer transfers an image to a card. 7.5 S
FARGO Electronics Inc. HDP700 Series Card Printer A-13 Appendix A Firmware Updates The firmware is the internal software, which controls all aspect
FARGO Electronics Inc. A-14 HDP700 Series Card Printer 4. Once the file has been downloaded, navigate to the location where the file was saved. The
FARGO Electronics Inc. 1-4 HDP700 Series Card Printer
FARGO Electronics Inc. HDP700 Series Card Printer A-15 Figure A-3 The Firmware update will now take a few minutes. Check the printer's LCD fo
FARGO Electronics Inc. A-16 HDP700 Series Card Printer Figure A-5 The Firmware update will now take a few minutes. Check the printer's LCD for
FARGO Electronics Inc. HDP700 Series Card Printer 2-1 Section 2 General Troubleshooting 2.1 Contacting FARGO Technical Support If you have read t
FARGO Electronics Inc. 2-2 HDP700 Series Card Printer 2.2 LCD Display Messages The LCD display shows the current status of the printer. Please refer
FARGO Electronics Inc. HDP700 Series Card Printer 2-3 2.3 Print Ribbon The print ribbon is not installed properly, or has run out, jammed, broken
FARGO Electronics Inc. 2-4 HDP700 Series Card Printer 2.3 Communication Errors Symptom(s): Incorrect output, communications error on PC or printer, s
FARGO Electronics Inc. HDP700 Series Card Printer 2-5 2.3.7 Inadequate hard drive space. A large amount of temporary files on your computer can ca
FARGO Electronics Inc. 2-6 HDP700 Series Card Printer 2.4 Card Feed Errors Symptom: Cards don’t feed from input hopper, cards jam in flipper or trans
FARGO Electronics Inc. HDP700 Series Card Printer 2-7 2.5 Encoding Errors Symptom: No output encoded, unable to read encoded data on card, LCD err
FARGO Electronics Inc. 2-8 HDP700 Series Card Printer • Ensure that the coercivity of the cards matches the setting in the driver. • Compare the se
FARGO Electronics Inc. HDP700 Series Card Printer 2-9 2.6 Printing Process Errors 2.6.1 Aligning Ribbon Error • Ensure that the ribbon is loaded
FARGO Electronics Inc. 2-10 HDP700 Series Card Printer 2.6.7 Printhead Temp The Printhead temperature regulator is not functioning properly. • Reb
FARGO Electronics Inc. HDP700 Series Card Printer 2-11 2.7 Transfer Process Errors 2.7.1 Transfer Film Drive Error • Lower Film Sensor may have f
FARGO Electronics Inc. 2-12 HDP700 Series Card Printer 3. Press the CANCEL button to reboot the printer and cancel all jobs from the printer memory.
FARGO Electronics Inc. HDP700 Series Card Printer 2-13 2.8 Output Errors 2.8.1 Cards feed into the Output Stacker, but are not lifted up into plac
FARGO Electronics Inc. 2-14 HDP700 Series Card Printer 2.9 Diagnosing Image Problems 2.9.1 Pixel Failure Symptom: A thin line or scratch travels the
FARGO Electronics Inc. HDP700 Series Card Printer 2-15 2.9.3 Incorrect Image Darkness Symptom: Printed cards are too dark or too light. • Run a
HDP700 Series Card Printer Technical Service and Maintenance Manual FARGO Electronics, Incorporated 6533 Flying Cloud Drive Eden Prairie, M
FARGO Electronics Inc. 2-16 HDP700 Series Card Printer 2.9.4 Ribbon Wrinkle Symptom: Printed cards have off-colored lines or streaks on them. • Co
FARGO Electronics Inc. HDP700 Series Card Printer 2-17 2.9.5 Excessive Resin Printing Symptom: Black resin text and barcodes appear smeared or to
FARGO Electronics Inc. 2-18 HDP700 Series Card Printer 2.9.7 HDP Film Wrinkle Symptom: HDP Film is creased or wrinkled on the printed card. Note HDP
FARGO Electronics Inc. HDP700 Series Card Printer 2-19 2.9.8 Incomplete Transfer Symptom: Printed image has ragged edges; HDP Film seems to have p
FARGO Electronics Inc. 2-20 HDP700 Series Card Printer 2.9.9 Image Placement Symptom: Printing is cut off or is not centered on the card, or a white
FARGO Electronics Inc. HDP700 Series Card Printer 2-21 • Use the Image Position option within the Image Transfer tab of the printer driver as des
FARGO Electronics Inc. 2-22 HDP700 Series Card Printer 2.9.12 Registration problem Symptom: Colors are shifted slightly in the image creating colore
FARGO Electronics Inc. HDP700 Series Card Printer 3-1 Section 3 Printer Adjustments This Section covers the replacement of key components of the ca
FARGO Electronics Inc. 3-2 HDP700 Series Card Printer 3.1 Fine-Tuning the Card Separator Adjustment Assembly (D840995) The height of the Card Input G
FARGO Electronics Inc. HDP700 Series Card Printer 3-3 For all these reasons, it is important to evaluate a customer’s card stock selection as part
FARGO Electronics Inc. 3-4 HDP700 Series Card Printer FAIL: Significant transfer to tapePASS: Very slight transfer to tapePASS: Absolutely NO transfe
FARGO Electronics Inc. HDP700 Series Card Printer 3-5 Printer Driver Options 3.3 Device Options Tab Figure 3-2 3.3.1 Ribbon Type Used to match the
FARGO Electronics Inc. 3-6 HDP700 Series Card Printer 3.3.4 Print Both Sides (HDP720 only) Select this option to automatically print on both the fron
FARGO Electronics Inc. HDP700 Series Card Printer 3-7 3.4 Image Color Tab Figure 3-3 When the Algebraic color matching option is selected, this o
FARGO Electronics Inc. 3-8 HDP700 Series Card Printer 3.5 Image Transfer Tab Figure 3-4 3.5.1 Image Position The Image Position controls allow the p
FARGO Electronics Inc. HDP700 Series Card Printer 3-9 Figure 3-6 The Vertical adjustment moves the image toward the rear of the printer if a posit
FARGO Electronics Inc. 3-10 HDP700 Series Card Printer 3.6 K Panel Resin Tab Figure 3-7 This option controls where the resin black (K) panel of a fu
FARGO Electronics Inc. HDP700 Series Card Printer 3-11 2. Select the Defined Area(s) option to print the resin black (K) panel for all black found
FARGO Electronics Inc. 3-12 HDP700 Series Card Printer 3.6.1 Defining an Area Click on the Defined Area(s) check box. This will activate the card gri
FARGO Electronics Inc. HDP700 Series Card Printer 3-13 Figure 3-13 Figure 3-14 To define another area, click on the Defined Area up arrow. Anot
Table of Contents SPECIFICATIONS...1-1 Re
FARGO Electronics Inc. 3-14 HDP700 Series Card Printer Figure 3-15 Select between the Print YMC Under K and Print K Only options. See Figure 3-15.
FARGO Electronics Inc. HDP700 Series Card Printer 3-15 3.7 Magnetic Encoding Tab Figure 3-16 These options only apply if the printer has an option
FARGO Electronics Inc. 3-16 HDP700 Series Card Printer settings once they have been changed, simply select the Default button for each of the separat
FARGO Electronics Inc. HDP700 Series Card Printer 3-17 3.7.7 Sending Track Information Magnetic track data is sent in the form of text strings from
FARGO Electronics Inc. 3-18 HDP700 Series Card Printer Table 3-3 – ASCII Chart ASCII ValueOutput CharacterASCII ValueOutput CharacterASCII ValueOutp
FARGO Electronics Inc. HDP700 Series Card Printer 3-19 3.8 Card Tab Figure 3-18 3.8.1 Card Size Select the appropriate card size option. Three sta
FARGO Electronics Inc. 3-20 HDP700 Series Card Printer 3.8.3 Orientation Select either Portrait or Landscape. Selecting Portrait causes the card to
FARGO Electronics Inc. HDP700 Series Card Printer 3-21 Figure 3-20 4. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean.
FARGO Electronics Inc. 3-22 HDP700 Series Card Printer 4. Clean the rollers with one of the adhesive-backed Cleaning Cards from the Printer Cleaning
FARGO Electronics Inc. HDP700 Series Card Printer 4-1 Section 4 Parts Replacement This Section guides you through the replacement of key components
2.9 Diagnosing Image Problems...2-14 2.9.1 Pixel Failure ...
FARGO Electronics Inc. 4-2 HDP700 Series Card Printer Table 4-1 HDP Main Board Cable Connections HDP Main Board-210401 Location Spare Single Dir Dri
FARGO Electronics Inc. HDP700 Series Card Printer 4-3 4.1 Removing the Covers A cover, or a combination of covers, will need to be removed to acces
FARGO Electronics Inc. 4-4 HDP700 Series Card Printer 6. Remove the screws (F000169) from the Rear Transfer Cover. 7. Lift off the Rear Transfer Co
FARGO Electronics Inc. HDP700 Series Card Printer 4-5 4.1.6 Card Output Hopper Cover Refer To Drawing 840155 Tools Needed Phillips-head Screwdri
FARGO Electronics Inc. 4-6 HDP700 Series Card Printer 4.2 Replacing the Control Panel Assembly Components Follow the procedures in this Section to
FARGO Electronics Inc. HDP700 Series Card Printer 4-7 4.3 Replacing the Printhead Assembly Components Follow the procedures in this Section to repl
FARGO Electronics Inc. 4-8 HDP700 Series Card Printer 7. Lift the Print Station Cover off of the printer. 8. Remove the two screws (F000169) that s
FARGO Electronics Inc. HDP700 Series Card Printer 4-9 4.4 Replacing the Print Station Components Follow the procedures in this Section to replace
FARGO Electronics Inc. 4-10 HDP700 Series Card Printer 10. Slide the Encoder Wheel gently off of the shaft. 11. Use the small standard screwdriver to
FARGO Electronics Inc. HDP700 Series Card Printer 4-11 4.4.4 Ribbon Sensor Array Assembly (840108) Refer To Drawing 840153 Tools Needed Phillips-h
3.9.2 Cleaning the Platen Rollers ...3-20 3.9.3 Clean the Inside of the Printer..
FARGO Electronics Inc. 4-12 HDP700 Series Card Printer 4.4.6 Ribbon Take-Up Motor Assembly (D840980) Refer To Drawing 840153 Tools Needed Phillips-
FARGO Electronics Inc. HDP700 Series Card Printer 4-13 4.4.8 Ribbon Supply Encoder Sensor Assembly (D840982) Refer To Drawing 840153 Tools Needed
FARGO Electronics Inc. 4-14 HDP700 Series Card Printer 4.5 Replacing the Transfer Station Components 4.5.1 Film Drive O-Rings (140212) Refer To Dr
FARGO Electronics Inc. HDP700 Series Card Printer 4-15 9. Slide the Encoder Wheel gently off of the shaft. Be sure the new Encoder Wheel sits stra
FARGO Electronics Inc. 4-16 HDP700 Series Card Printer 4.5.5 Lamination Take-Up Encoder Sensor Assembly (840136) Refer To Drawing 840152 Tools Need
FARGO Electronics Inc. HDP700 Series Card Printer 4-17 4.5.7 Upper Film Sensor Assembly (D841023) Refer To Drawing 840152 Tools Needed Phillips-he
FARGO Electronics Inc. 4-18 HDP700 Series Card Printer NOTE The plastic Head Location Guide (840246) and Spring (F000007) are positioned on the shaft
FARGO Electronics Inc. HDP700 Series Card Printer 4-19 9. Lift off the Rear Transfer Cover. 10. Use the standard screwdriver to remove the Retaini
FARGO Electronics Inc. 4-20 HDP700 Series Card Printer 4.5.12 Lamination Assembly (840159) Refer to drawing 840159 Tools Required Torx T-10 Screwdriv
FARGO Electronics Inc. HDP700 Series Card Printer 4-21 4.5.13 Transfer Lift Switch (840142) Refer to drawing 840159 Tools Required Torx T-10 Screwd
4.6.10 Main Pulley – Back (D850190)...4-28 4.6.11 Belt (F000018)...
FARGO Electronics Inc. 4-22 HDP700 Series Card Printer 3. Push the Release Lever down to unlock it. 4. Move the Print Station up and back 5. Bring
FARGO Electronics Inc. HDP700 Series Card Printer 4-23 4.6 Replacing the Belt Driven Base Module Components Follow the procedures in this Section
FARGO Electronics Inc. 4-24 HDP700 Series Card Printer 5. Bring the Transfer Station up and forward. 6. Remove the four screws (F000034) from the F
FARGO Electronics Inc. HDP700 Series Card Printer 4-25 4.6.4 Compound Grooved Pulley (840328) Refer To Drawing 840151 Tools Needed Standard Screw
FARGO Electronics Inc. 4-26 HDP700 Series Card Printer 14. Take the Spring Plate from the printer. 4.6.6 Pinch Roller Spring Plate-Back -- 2 (8403
FARGO Electronics Inc. HDP700 Series Card Printer 4-27 NOTE Ensure that the new Belt is pulled taut and securely in place; if the Belt is not tight
FARGO Electronics Inc. 4-28 HDP700 Series Card Printer 5. Bring the Transfer Station up and forward. 6. Remove the four screws (F000034) from the F
FARGO Electronics Inc. HDP700 Series Card Printer 4-29 4.6.11 Belt (F000018) Refer To Drawing 840151 Tools Needed 1.5 mm Allen Wrench, Torx T-10 S
FARGO Electronics Inc. 4-30 HDP700 Series Card Printer 21. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and 140040)
FARGO Electronics Inc. HDP700 Series Card Printer 4-31 4.7 Replacing the Gear Driven Base Module Components Follow the procedures in this Section
LCD ON-LINE MENU NAVIGATION...7-1 7.1 Entering the LCD On-Line Men
FARGO Electronics Inc. 4-32 HDP700 Series Card Printer 4. Lift the Print Station up and back. 5. Bring the Transfer Station up and forward. 6. Rem
FARGO Electronics Inc. HDP700 Series Card Printer 4-33 4.7.4 Pinch Roller Spring Plate-Front Input Side (840354) Refer To Drawing 840151 Tools Nee
FARGO Electronics Inc. 4-34 HDP700 Series Card Printer 12. Pull the Base Module Cover carefully up and out of the printer. 13. Remove the screw from
FARGO Electronics Inc. HDP700 Series Card Printer 4-35 4.7.8 Drive Pulley — Back -- 2 (D850190) Refer To Drawing 840151 Tools Needed Torx T-10 Sc
FARGO Electronics Inc. 4-36 HDP700 Series Card Printer 4.7.10 Compound Gear (D841032) Refer To Drawing 840151 Tools Needed Torx T-10 Screwdriver, St
FARGO Electronics Inc. HDP700 Series Card Printer 4-37 9. Push the Release Lever down to unlock it. 10. Lift the Print Station up and back. 11. R
FARGO Electronics Inc. 4-38 HDP700 Series Card Printer 4.8 Replacing the Card Input Hopper Components Follow the procedures in this Section to repla
FARGO Electronics Inc. HDP700 Series Card Printer 4-39 4.8.3 Card Feed Belt (220082) Refer To Drawing 840156 Tools Needed Phillips-head Screwdriv
FARGO Electronics Inc. 4-40 HDP700 Series Card Printer 4.8.5 Card Feed Gear — 3 (810271) Card Feed Gear on the Flipper Table / Encoder Feed Motor (
FARGO Electronics Inc. HDP700 Series Card Printer 4-41 Replacing the Card Feed Shaft Gear on the Cleaning Roller Assembly (840102) Refer To Drawin
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